If you have another Store related question that is not covered in the FAQ contact us here.
Our working hours are 9am-5pm AWST – We will endeavour to get back to you as soon as possible.
We currently do not have a direct phone contact number.
In stock items will be processed within 5-10 business days. If you have also ordered a personalised item an additional 7-10 business days may be required. Please note postage times do not include processing time.
Once your order has been posted, you will receive a shipping confirmation email with your tracking ID. Orders to an Australian address will take 2-6 business days. International orders can take 10-30 business days depending on the destination country.
You can return your new/unworn item within 30 days for a refund and purchase a new item at any time it is in stock. If you need to return the item due to fault or print error, please contact us here.
* Please note that we are unable to replace personalised item if the order was entered with incorrect details. If you have made an error on your personalised order please contact us as soon as possible so we can request an amendment with the supplier prior to the printing.
Yes, we ship internationally to most countries using Sendle or Australia Post. For further shipping details please refer to the sender’s website links.
The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Please contact your local customs office for information.
Unfortunately, we are unable to accommodate signed merchandise.
Payments are processed via Stripe. Approved payment methods are via Mastercard, Visa and American Express.
All item sizes available are listed on a sizing chart for reference.
Sorry, we are only able to provide the sizes listed on the product page and sizing charts.
You are emailed an order confirmation shortly after you submit your order. Please review the information contained in it immediately. We cannot be held responsible for shipping to addresses or fulfillment of orders that have been inaccurately filled out. Check your spam folder if you have not received your order confirmation within.
If you have any questions, concerns or problems with your order, please contact us here.
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